North America Mattress Corporation (NAM)/Truck Mattress.com takes pride in every mattress for trucks we manufacture and warrants the original purchaser that its products should be free from defects in material and workmanship for a period of Twelve (12) months after date of delivery. North America Mattress Corporation’s obligation under this warranty is expressly limited to supplying replacement parts for any products found to be defective which is in sole discretion of North America Mattress Corporation.
If requested by North America Mattress Corporation/Truck Mattress.com, products or components for which a warranty claim is made shall be returned with a prepaid package to North America Mattress Corporation/Truck Mattress.com’s factory. Any improper use, alteration or repairs to any of the products will adversely void this warranty. No employee’s or representatives of North America Mattress Corporation/Truck Mattress.com are authorized to change this warranty in any way.
This statement constitutes North America Mattress Corporation/Truck Mattress.com’s entire warranty with the respect to the aforesaid equipment. NORTH AMERICA MATTRESS CORPORATION/TRUCK MATTRESS.COM MAKES NO OTHER WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, EXCEPT AS SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY AND THERE ARE NO WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL NORTH AMERICA MATTRESS CORPORATION BE LIABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY MANNER RELATED TO SALES OR USE IF ANY SUCH EQUIPMENT.
Merchandise cannot be returned without approval from the North America Mattress Corporation/Truck Mattress.com Service Department. An authorization number will be provided which must be printed on the returned merchandise. North America Mattress Corporation/Truck Mattress.com reserves the right to charge shipping and restocking fees on returned items.
ICC Regulations require that claims for damaged merchandise must be made with the carrier within fifteen (15) days of receipt of merchandise. DO NOT ACCEPT DAMAGED SHIPMENTS UNLESS SUCH DAMAGES ARE NOTED ON THE DELIVERY RECEIPT AT THE TIME OF PICKUP. Upon prompt notification, North America Mattress Corporation/Truck Mattress.com will file a freight claim with the appropriate carrier for damages incurred. Claims will be limited in amount to actual replacement cost. In the event that this information is not received by North America Mattress Corporation/Truck Mattress.com within the fifteen (15) day period following the delivery of the merchandise, or the damage was not noted on the delivery receipt at the time of receipt, the customer will be responsible for payment of the original invoice in full.
Claims for any short shipment must be made within thirty (30) days of invoice.
To validate warranty, mattress must be removed from box and decompressed within 14 days after receiving.
Download TruckMattress.com 12 month warrantyRemove from box within 14 days of delivery to ensure product integrity and validate the warranty.
Unbox your product within 14 days of receiving it to maintain its integrity and warranty.
Safely cut the outer plastic bag, being cautious not to damage the mattress. Avoid using sharp objects. Dispose of the outer bag.
Unroll the compressed mattress on your bed frame, platform, or any flat surface.
Carefully cut along the edges of the inner plastic bag and watch the mattress begin to decompress. Remove the plastic covering.
Allow 24-48 hours for your mattress to fully expand to its original shape and size.
Road Premier
Road Elite
American Road Dream
Big Trucker
Dual Duty
The Layover